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Privacy Policy

Welcome to Frefall’s Privacy Policy

This Privacy Policy explains how ‘we’, ‘us’, ‘our’ or ‘Frefall’ collects and uses information when you interact with us. Take the time to read this privacy policy because it forms a part of the user terms for our Sites. By using our Sites, you agree to this policy. If you do not agree to this privacy policy we won’t take it personally, but please do not use our Sites.

  1. What type of personal information do we collect?
    • We collect certain personal information about visitors and users of our Sites. The most common types of information we collect are things like: user names, member names, email addresses, other contact details, payment information such as payment agent details, transactional details, support queries, forum comments and web analytics data. Information or an opinion is your “personal information” if it is about you as an identified or identifiable individual.
  2. How do we collect personal information
    • Personal Information is collected when you register, subscribe, set an alert, create an account or provide it to us, automatically as you navigate through the Sites or through other people when you use services associated with the Sites.
    • Transaction Information is collected when you use our Services. For example, the comments you make.
    • We also use cookies and related technologies to collect information about your computer and your interaction with the Services and our business partner websites. You can read more in the Cookies section.
  3. Personal Information we collect about you from others
    • Although we generally collect personal information directly from you, we may on occasion also collect information about you from other people (such as the payment provider account details required to process a transaction) and by using tracking technologies such as cookies, web beacons and other web analytics software or services.
  4. How do we use personal information?
    • We may use your personal information in order for us to:
      1. Customize our services and websites, like advertising that may appear on the Sites, in order to provide a more personalized experience
      2. Update you with operational news and information about our Sites and services like to notify you about changes to our Sites, website disruptions or security updates
      3. Carry out technical analysis to determine how to improve the Sites and services we provide
      4. Provide you with information that you request from us or, where we have your consent to do so, provide you with marketing information about products and services which we feel may interest you
      5. Monitor activity on the Sites, like to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites
      6. Manage our relationship with you, like by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey
      7. Provide advertisements to you on frefall.com
      8. Provide other services which you consent
  5. Cookies
    • A cookie is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Services.
    • When you use our service, cookies are used between your browser and servers operated by us, our business partners and services providers to coordinate and record the interactivity and fill your requests for services and information. These cookies may include means for tracking your Transaction Information with a Merchant and may include tracking technology from third-party affiliate-network operators like Commission Junction and Linkshare. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:
      1. your IP or proxy server IP
      2. basic domain information
      3. your Internet service provider is sometimes captured depending on the configuration of your ISP connection
      4. the date and time of your visit to the website
      5. the length of your session
      6. the pages which you have accessed
      7. the number of times you access our site within any month;
      8. the size of file you look at
      9. the website which referred you to our Sites
      10. the operating system which your computer uses.
    • We also use third party services, such as Google Analytics, to help us understand how visitors interact with our website and to help improve our user experience.
    • Occasionally, we may use third party advertising companies to serve ads based on prior visits to some Sites. These advertising companies use cookies to anonymously collect data. No personally identifiable information is collected by these cookies. The anonymous data they collect is kept separate from the personal information about you as a user.
  6. Management of your personal information
    • You can manage your alert subscriptions by following subscription instructions that we send you. You can follow the opt-out instructions in the emails that we send you.
    • Cookies: You may manage how your browser handles cookies by adjusting its privacy and security settings. Refer your browser’s help page to find out how to adjust.
  7. How can you access your personal information?
    • You can access some of the information that we collect about you by logging in to your account. You also have the right to make a request to access other information we hold about you and to request corrections of any errors in that information. You may also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact us using the contact details at the end of this policy.
  8. Information about children
    • frefall.com does not intend that any portion of the Services will be accessed or used by children under the age of eighteen, and such use is prohibited. The Services are designed and intended for adults. By using the Services, you represent that you are at least eighteen years old and understand that you must be at least eighteen years old in order to create an account and purchase the goods or services advertised through the Services. We will promptly delete information associated with any account for which we obtain actual knowledge that the registered user associated with the account is not at least eighteen years old.
  9. When we need to update this privacy policy
    • We may need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices. When we do amend the policy, the changes will be effective straightaway. We’ll usually publish information about changes to be made to this policy on our Sites – but please be aware that it is your responsibility to check in and make sure you keep up to date with any changes to this policy.

Please Contact Us if you have any questions or comments about our privacy practices or this Privacy Policy.

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